PM/06: Managing the recruitment process

Managing the Recruitment Process

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This interactive workshop is aimed at anyone with responsibility for managing, advising or participating in a recruitment process. It is particularly suitable for those managers and HR professionals who are new to recruiting or who wish to update their knowledge and skills. The course focuses on ensuing a structured, objective and evidence based process is used which ensures that the best candidates are selected for the role in line with internal policies and the law.

At the end of the course, delegates will feel more confident in managing the recruitment process and conducting selection interviews.

Welcome and introduction

The Process

  • Key steps in the recruitment process
  • What makes recruitment challenging?
  • Identifying best practice

The broad legal framework

  • The law as it affects recruitment and selection
  • Practical implications of the Equality Act 2010
  • Disability and Reasonable Adjustments
  • The Burden of Proof in Discrimination
  • Legal pitfalls at each step of the process
  • Case Law

Selection Criteria

  • Defining the role and the person specification
  • Exercise: Assessing the robustness and potential legal risks of a job description and person specification.

Advertising and the Selection Process

  • Sourcing candidates. Internal and external recruitment
  • The advert. Use of social media and technology.
  • Evaluating the effectiveness of your advertising strategy.
  • How to shortlist and record your decision.

 Selection and Assessment Strategies

  • Assessing candidates against defined selection criteria.
  • The effectiveness of interviews, tests and other assessment options
  • Scoring candidates and recording your decision.


  • Designing a selection process

 The Interview

  • The purpose of the interview
  • What makes an interview effective?
  • How to gain evidence through questions .Questions to avoid
  • The skills of an interviewer
  • Keeping the interview on track.
  • Managing assumptions and unconscious bias.
  • Making the candidate experience a positive one
  • Exercise: Reviewing and writing effective questions.

Skills practice tailored to group

  • This can take the form of interview skills practice where delegates plan and conduct an interview or case studies which delegates will review and assess the robustness of a recruitment process and recommend improvements to ensure compliance with best practice, relevant internal policies and the law.

The Selection Decision

  • Evaluating your candidates and documentation
  • Informing candidates of your decision
  • How to give feedback to unsuccessful candidates
  • Pre-employment checks
  • Evaluating the effectiveness of your recruitment process

 Round-up session

  • Final questions and review of key issues from the day
Remember: All of our courses are individually designed to meet our client’s needs. This programme is just an illustration of what the course can cover.